1. Introduction

Gerad Logistics PLC ("Gerad", "we", "us") operates a freight-matching platform accessible via geradlogistics.et and related mobile applications. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

2. Information We Collect

We collect the following types of information:

• Account information: full name, phone number, email address, and password.
• Identity documents: for drivers, national ID, driving license, and truck registration.
• Shipment data: pickup and delivery locations, cargo type, weight, price, and payment method.
• Location data: GPS location of drivers while on an active trip (drivers only).
• Device information: IP address, browser type, and operating system.
• Payment information: transaction IDs and payment method identifiers (we do not store full payment credentials).

3. How We Use Your Information

We use the information collected to:

• Match shippers with verified drivers.
• Process and record payments.
• Send SMS notifications about shipment status.
• Verify driver identity and document authenticity.
• Improve the platform and resolve disputes.
• Comply with Ethiopian law.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Matched shippers or drivers (limited contact information).
• Payment processors (Telebirr, CBE Birr, and partner banks).
• Ethiopian government authorities when required by law.

5. Data Security

We use industry-standard encryption (TLS/HTTPS) for all data in transit. Passwords are stored using bcrypt hashing. Driver documents are stored in encrypted cloud storage. We conduct regular security reviews.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time by contacting us at privacy@gerad.et.

7. Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify registered users via SMS or email of any material changes at least 14 days before they take effect.

9. Contact

For privacy-related questions, contact our Data Officer at privacy@gerad.et or by post at Bole Sub-City, Addis Ababa, Ethiopia.